Help & FAQ
Getting started
Do I need an account?
No. Pebble Notepad works fully offline. An account is only needed to sync notes between your Mac and iPhone.
How do I put a note on my Mac desktop?
Open the notes window from the menu-bar icon, then toggle "Show on desktop" on a note — or on iPhone, use "Show on Mac desktop" in a note's ••• menu. Desktop notes sit above your wallpaper but below your windows.
How do I get the iPhone widget?
Touch and hold an empty spot on your Home Screen → Edit → Add Widget → search "Pebble Notepad". Touch and hold the widget → Edit Widget to choose which note it shows. With no choice made, it shows your newest pinned note.
Writing & drawing
How do lists work?
The list button in the toolbar offers checklists, bulleted and numbered lists. Return continues a list; Return on an empty item ends it. Tap a checkbox to tick it.
How do I draw?
Tap the pencil button (iPhone) to add a sketch area, pick pens and inks from the floating bar, and tap the tick when done. Drag the handle under a drawing to resize it. You can also edit drawings on the Mac by clicking them.
Sync
How fast is sync?
Edits usually reach your other devices within a few seconds. If a device was offline, it catches up next time the app opens.
What happens if I edit the same note on two devices?
The most recent edit wins for that note. Pebble Notepad is built for quick notes, not simultaneous collaborative editing.
Where did a deleted note go?
Deleted notes sit in Recently Deleted (menu drawer on iPhone, sidebar on Mac) for 14 days, and can be restored from there.
Account
How do I delete my account?
Settings → Account → Delete Account. This permanently removes your account and synced notes from our servers; notes on your devices stay on them.
I forgot my password.
On the sign-in screen tap "Forgot password?" and we'll email you a reset link.
Common issues
My widget shows a skeleton / isn't updating.
Open the app once so it can refresh, or remove and re-add the widget. Restarting the iPhone clears stubborn cases.
A note made on my Mac lost its character styling after I edited it on iPhone.
That's expected: per-character rich styling is Mac-only, so editing the text on iPhone converts the note to evenly-styled text.
Sync says "Syncing gradually".
You hit the fair-use write limit (very unusual in normal use). Your edits are safe on the device and upload automatically over the next hour.
Email support@tenushi.com — we read everything.